APA Style

zeithaml, Valarie. A. (2003). Services Marketing: integrating customer focus across the firm (3rd ed). : Tata Mc Graw Hill.

Chicago Style

zeithaml, Valarie. A. Services Marketing: integrating customer focus across the firm. 3rd ed : Tata Mc Graw Hill, 2003. Book.

MLA Style

zeithaml, Valarie. A. Services Marketing: integrating customer focus across the firm. 3rd ed : Tata Mc Graw Hill, 2003. Book.

Turabian Style

zeithaml, Valarie. A. Services Marketing: integrating customer focus across the firm. 3rd ed : Tata Mc Graw Hill, 2003. Book.