APA Style

Lovelock, christopher. (2004). Services Marketing: People, Technology, Strategy (5th ed). : Pearson Educational,Inc.

Chicago Style

Lovelock, christopher. Services Marketing: People, Technology, Strategy. 5th ed : Pearson Educational,Inc, 2004. Book.

MLA Style

Lovelock, christopher. Services Marketing: People, Technology, Strategy. 5th ed : Pearson Educational,Inc, 2004. Book.

Turabian Style

Lovelock, christopher. Services Marketing: People, Technology, Strategy. 5th ed : Pearson Educational,Inc, 2004. Book.