APA Style

Burnett, Ken. (2001). The handbook of key customer relationship management . : Pearson Educational,Inc.

Chicago Style

Burnett, Ken. The handbook of key customer relationship management. : Pearson Educational,Inc, 2001. .

MLA Style

Burnett, Ken. The handbook of key customer relationship management. : Pearson Educational,Inc, 2001. .

Turabian Style

Burnett, Ken. The handbook of key customer relationship management. : Pearson Educational,Inc, 2001. .