APA Style

Cunningham, Micheal.J. (2002). Customer Relationship Management (4.04). : Capstone Pub.

Chicago Style

Cunningham, Micheal.J. Customer Relationship Management. 4.04 : Capstone Pub, 2002. .

MLA Style

Cunningham, Micheal.J. Customer Relationship Management. 4.04 : Capstone Pub, 2002. .

Turabian Style

Cunningham, Micheal.J. Customer Relationship Management. 4.04 : Capstone Pub, 2002. .